Assessing cyber security and sustainability pillars using fuzzy decision-making framework: A real-case study of an information and communication technology company
Engineering Applications of Artificial Intelligence, cilt.177, 2026 (SCI-Expanded, Scopus)
- Yayın Türü: Makale / Tam Makale
- Cilt numarası: 177
- Basım Tarihi: 2026
- Doi Numarası: 10.1016/j.engappai.2026.114940
- Dergi Adı: Engineering Applications of Artificial Intelligence
- Derginin Tarandığı İndeksler: Science Citation Index Expanded (SCI-EXPANDED), Scopus, Applied Science & Technology Source, Compendex, INSPEC, Academic Search Ultimate (EBSCO), Engineering Source (EBSCO)
- Anahtar Kelimeler: Cyber security, Cyber–physical systems, Fuzzy decision-making, Industry 4.0, Internet of Things, Sustainability
- Ondokuz Mayıs Üniversitesi Adresli: Evet
Özet
Digitalization presents a number of benefits, such as scaling the delivery of services, gaining efficiencies in the process, etc. However, digital technologies may face potential cyber threats in the information and communication technology sectors. Hence, cyber security vulnerabilities have been given attention to prevent adverse impacts on companies. Moreover, sustainability, circular economy, and holistic risk management are essential to provide sustainable and resilient development and cyber peace for companies. Based on this awareness, the objective of the study is to evaluate the pillars of the circular economy, sustainability, and risks, including cyber security for an information and communication technology company. Furthermore, the four main contributions are specified as follows. First of all, the nine main criteria and sixty-five sub-criteria are determined to evaluate cyber security risk and sustainability assessment, involving artificial intelligence-related concerns. Second of all, a novel integrated fuzzy-embedded decision-making framework is proposed to prioritize the weights and rank the alternatives. Third, the importance of cyber security and digitalization infrastructure is examined for the information and communication technology sector. Fourth, a real-world case study is conducted, including artificial intelligence-related concerns, fuzzy systems, and cyber–physical systems for an information and communication technology company. Based on the Pythagorean fuzzy-embedded decision-making framework results, the Industry 4.0 infrastructure, circular economy, and cyber security risk are the most significant main criteria, respectively. Also, ten different scenario analyses and comparison studies are performed to rank the departments of the company. Manufacturing, Research and Development, and technology and engineering are the most important departments of the information and communication technology company, respectively. Lastly, managerial and theoretical recommendations are presented to make a holistic risk management plan at the strategic level, involving the sustainable development goals for policymakers.