The construction of a composite index for general satisfaction in Turkey and the investigation of its determinants


Bulut H.

SOCIO-ECONOMIC PLANNING SCIENCES, vol.71, 2020 (SCI-Expanded) identifier identifier

  • Publication Type: Article / Article
  • Volume: 71
  • Publication Date: 2020
  • Doi Number: 10.1016/j.seps.2020.100811
  • Journal Name: SOCIO-ECONOMIC PLANNING SCIENCES
  • Journal Indexes: Science Citation Index Expanded (SCI-EXPANDED), Social Sciences Citation Index (SSCI), Scopus, Academic Search Premier, International Bibliography of Social Sciences, Business Source Elite, Business Source Premier, EconLit, Educational research abstracts (ERA), Geobase, INSPEC, Political Science Complete, Public Affairs Index, Social services abstracts, Sociological abstracts, Worldwide Political Science Abstracts
  • Keywords: General satisfaction index, Composite index, Benefit of the doubt, Variable selection, Adaptive elastic-net, Multi-step adaptive elastic-net, QUALITY-OF-LIFE, ADAPTIVE ELASTIC-NET, INDICATOR, REGRESSION, SELECTION, COUNTRY, BENEFIT
  • Ondokuz Mayıs University Affiliated: Yes

Abstract

The goal of public enterprises is to increase the wealth and happiness of individuals. This target lets them make the investment to fulfill these expectations. However, not all citizens in a country might have the same opportunities. This case requires comparing citizens who live in cities with regard to satisfaction levels. This study consists of two stages. In the first stage, a composite index called the General Satisfaction Index (GSI), which aims to explain the satisfaction levels of citizens living in cities, is obtained by using the Benefit of the Doubt method. Contrary to the previous studies, the satisfaction indicators based on the emotions and senses of citizens are used to construct a composite index. Satisfaction indicators' contribution to GSI is ensured using the minimum weights. In the second stage of this study, socioeconomic determinants of GSI are investigated in both countrywide and regions by using regularized regression methods. In the result of the regression analyze, it is confirmed that there are different socioeconomic determinants of satisfaction levels for countrywide and each region. For this reason, it is proposed that policymakers should follow different politicizes in each region to increase the satisfaction levels of citizens in the country.