HOUSING SATISFACTION VIA POST OCCUPANCY EVALUATION: A CASE STUDY IN SAMSUN


BODUR A., KESKİN K.

Karadeniz Teknik Üniversitesi Sosyal Bilimler Enstitüsü Sosyal Bilimler Dergisi, vol.11, no.22, pp.183-201, 2021 (Peer-Reviewed Journal) identifier

Abstract

With the rapid increase in the urban population, housing production types have diversified, and mass housing has become the primary production method. The idea of fast and low-cost production has opened the mass housing space to question, and many evaluations have been revealed on the subject. These evaluations are generally made after the households have started to live in the house. Although many studies have been conducted, it is seen that the evaluations made for user satisfaction on mass housing are still insufficient. In many studies, it is stated that mass housing is insufficient in some aspects such as social, economic, aesthetic. This study aims to identify and reveal user satisfaction factors through mass housing projects in the city of Samsun, Turkey. In doing so, a face-to-face questionnaire was conducted with 451 samples. In the study, user satisfaction is discussed under different headings, including user profile evaluations, physical evaluations of the house, environmental evaluations, evaluations regarding social relations, service evaluations, and user evaluations about houses in general. In conclusion, the study results are expected to guide planning decisions that were ignored in mass housing policies.